Friday, 26 February 2010

Help ticket system upgraded

I have spent most of the morning (and afternoon now) upgrading the help ticket system as before it was pretty inefficient.  Now when you submit a ticket it gets added into a separate ticket database (away from blood letters as it worked before). You can add more replies after you've submitted one in-case you want to add something extra. When a staff member replies to your problem you will get a blood letter notification, you can then go to your tickets page (accessible on the help page) where you can view the reply.

Hopefully this will make communication a lot easier.

Oh, and the lottery jackpot for tomorow night is hitting $24,000,000. Someones going to be rich! (Unless it rolls over, ha!).

Enjoy,
Ash

12 comments:

Anonymous said...

Good-oh. Maybe things will get answered now lol.

Paramour said...

I'm all excited for the lottery. :D

Mastema (280448) said...

SPAM :P

Blood Shard said...

You are always
helping us,,
Thank you Ash,,*smiles*

Anonymous said...

this reminds me of a petition system we use over on PP, very well done ash!

Mesayah 227156

Slayer_XIII_Boudiccas_Line said...

Way to go again Ash! Thanks for upgrading the help system as I'm sure Staff will appreciate it more than I. *grins* As always, you ROCK!!!

Uchiha Itachi said...

Thanks ash xD

Anonymous said...

cool lotto
lol

Anonymous said...

Still don't see the 2nd and 3rd place winners for the Jan/Feb contest. Are there not any?

Anonymous said...

Thanks Ash :) much love!!

Carpe Noctem,
Morelle

Carlisle [Toxic Blood] said...

What about Promo Codes?

Anonymous said...

toxic blood [stfu]

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