Saturday, 8 June 2013
Downtime Tonight
As many of you probably figured out, we had some server troubles this evening. The reason why it took so long for us to get back up was as follows:
The server guys get notified as soon as the server goes down, so they always know before anyone else. They did a quick check and two of the hard-drives seemed to have failed (computers eh? can't trust 'em.) They got them physically checked and the techies confirmed this. It turns out they both failed simultaneously so the RAID couldn't even protect it from failure.
The techies then replaced the two failed hard-drives with brand spanking new ones. And the server guys re-installed the OS and loaded the latest backup onto them.
I invest heavily into this sort of protection and with the backups in the rare event things like this happen. A lot of sites/games don't. It may have taken some time, but when it involves having to physically replace drives, it can take a while. There might be up to an hour of loss (as the backups are done pretty much hourly.)
Remember to keep an eye on our Facebook Page for updates when the site is down.
I have given everybody a free VIP and VIP+ day. Also a little promo code for everyone to use to make up for the loss and mess ups it would create in regards to the dailies and the slight time jump: junedowntime
Sorry again, and thanks for your patience.
Ash
Posted by
DarkAsh
at
02:19:00
Popular Posts
-
I need a name for a personal online business for myself... talked to a few people... can't really get any good ideas for names I've ...
-
Double coven exp ended I see this was a great success! A lot of death occurred as everyone scrambled for those precious kill. I will do t...
-
Dead City Plasmalymic Games Returns Due to the several requests I've had over the past few months, the Plasmalymic Games are ba...
-
Forum Update The forum is one of the main community features, and checked many times a day buy a whole ton of people. I decided it was t...
-
The weapon system needs to change... but of course i want your feedback before i do anything drastic and annoy everyone, of course. http://r...
-
Hello, vampires! All new Reign Of Blood news will be posted on the news blog on our own domain. Click here to check out the new news blo...
-
Been working on quite a few things the last week. Some new exciting features and some changes that some may not be too happy about, but ne...
-
Coven Conflict So far this month we've made some tweaks the Coven Wars and introduced Coven Brawls . Next, we're going to look a...
-
Blood Thirst 9 It is time for another Blood Thirst contest! The contest where you're put into random teams, kill over a couple of da...
-
Footman645 (40487) has won, congrats. Well it seems it was too easy lmao. So i've made it a bit harder and given it another run.......
10 comments:
Thanks for the VIP bonuses, and promo! 289510
Thanks Ash for doing what other games don't, and for getting things taken care of so quickly. Even a technologically handicapped person such as myself knows this was bad. :o Thanks also for the awesome reward! WooT!!!
We all owe Ash a giant THANK YOU for having the foresight and awesomeness to invest in backups. It's events like these that justify all the time spent protecting your technology (plus keep us buying into protection to keep not getting screwed over by failed tech). THANKS Ash, for being awesome.
Thank You Ash
First, thank you for the bonuses.
Second, thank you for the explanation as to what went south... I know you've made sincere efforts at upgrading.
Third, I think that it's possible that more than an hour or data was lost... I know I lost BL's and comments made more than an hour before the site went down completely... can't be helped - it is what it is - just sayin', I think the site may have lost a bit more data than you suspect.
Finally, and I'm sure you've already considered this concept, but I'll say it here just in case, have you considered using/paying for a mirror site in addition to the servers that you currently use? The mirror site would keep the same data as your servers, but would kick in the moment your server connections go down for any reason, without loss of data... I'm no network architect, but I know that companies that believe their websites to be mission critical use mirror sites (sometimes multiples) as a means to achieve minimum downtime for the least cost...
That explains why some news that I deleted yesterday has returned and the rant thread that I posted has disappeared! Thanks for the update on the situation Ash.
I was asleep. This affects me negatively in no way. Yay for free stuff.
Thanks for update and explanation and bonuses to improvise, very grateful.
We do use mirroring techniques :)
Mirroring drives is good. Mirroring sites (offsite mirroring to an alternate host, in case your entire facility burns to the ground in a worst case scenario) is better. You absolutely use the techniques now - and you do an excellent job with what you have to work with! But data loss and time loss equal potential income loss for you (not to mention all the endless whining!! ;) jk)...
All that said, kudos for all that you do. My suggestion was simply that... food for thought, hopefully something constructive...
Post a Comment
Comment this update.